Returns & Exchanges
We want you to be fully satisfied with your Alphalete gear. If you are not completely happy with your purchase, we offer a 30-day window for returns and exchanges on all items in original, unworn condition with tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided through the portal and securely package your items.
Ship It Back
Drop off your package at any authorized carrier location. Ensure all original tags are attached and the items are free of stains or odors.
Receive Your Refund
Once our warehouse team inspects and approves your return, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing